Frequently Asked Questions...
We accept .JPG and .TIF files on our website. We only accept files up to 25mb on our website, which is usually good enough to print even the biggest sizes available online. If you need to send a larger file, use a free online transfer service such as WeTransfer.
As far as size of file, generally, if the photograph was taken with a 3 megapixel camera on its finest setting then you’re in good shape with even a 20x24 print. But don’t hesitate to ask before submitting an order. We have years of experience in making a print look good even at extreme sizes. If your file is not good enough to print the size you want, we will contact you.
Go to our Image File Help page for in-depth information regarding file prep and requirements.
However, if you aren't skilled in Photoshop and want us to enhance your image to achieve a better print, we charge $50.00 on our website (just choose 'YES' on the 'Image Enhancements' above the file upload button).